iPixel

Your customers message on WhatsApp. Answer them like a business.

iPixel connects your shop to the official WhatsApp Business API. Your team shares one inbox, order updates send themselves, and approved broadcasts reach the customers who asked to hear from you.

Get Started Book a walkthrough

Built on Meta's Cloud API. The number and the WhatsApp Business account are registered in your name and stay yours.

Meera Silksonline
Hi, is the indigo kurta available in M?
Yes, in stock at ₹1,499. Want me to hold one for you?
Please do 🙏
Order update Order #4821 confirmed. Out for delivery Tuesday. Reply STOP to opt out.

Three steps and you are answering

1

Connect your business

Sign in with Facebook and pick the business portfolio you already use. Takes about two minutes.

2

Register your number

Use a new number or move an existing one. We handle the WhatsApp Business account, display name and verification.

3

Start answering

Your team logs into the shared inbox. Order alerts and follow-ups run from templates you approve.

What you get

Everything runs on one number, so a customer who bought in March recognises the same thread in December.

One inbox, whole team

Everyone answers from the same number without passing a phone around. Assign chats, leave internal notes, see who replied last.

Order updates that send themselves

Confirmations, dispatch alerts and delivery notices fire from your store events. No one has to remember.

Broadcasts to people who opted in

Send approved templates to a segment of your contact list, then see delivery and reply counts per send.

Products inside the chat

Share your catalogue and let customers pick, ask and confirm without leaving the conversation.

Answers while you sleep

Set up replies for the questions you get all day: price, stock, timings, where is my order.

What actually worked

Response times, which template gets replies, which staff member closes chats. Exportable.

Plugs into what you already run

Shopify WooCommerce Razorpay Zoho Google Sheets Tally Webhooks REST API

Pricing

No setup fee. Move plans or leave at the end of any month.

Starter

₹999
per month

For a single shop getting off the phone.

  • 1 WhatsApp number
  • Up to 5 team members
  • Shared inbox and notes
  • Template management
  • Email support
Start on Starter

Growth

₹2,499
per month

For brands sending order updates and campaigns.

  • Everything in Starter
  • Up to 15 team members
  • Automations and chatbot flows
  • Broadcast campaigns
  • Store and payment integrations
  • WhatsApp support
Start on Growth

Scale

Custom
talk to us

For multiple numbers, teams or locations.

  • Multiple numbers and accounts
  • Unlimited team members
  • Full API access
  • Custom integration work
  • Named account manager
Talk to us

Meta charges for messages separately, at rates it sets and revises. Those go to your own WhatsApp account and we pass them through at cost — we do not mark them up. Conversations your customer starts cost less than ones you start.

Questions worth asking

Do I own the WhatsApp account?

Yes. The WhatsApp Business account is created under your own business portfolio in your name, and the number stays yours. If you leave iPixel, you keep both and can connect them elsewhere.

Can I use my current WhatsApp number?

Only if that number is not currently active in the WhatsApp or WhatsApp Business app. It has to be removed from the app before it can be registered on the API. Most businesses keep their old number for walk-in chats and start the API on a fresh one.

What does Meta charge on top?

Meta bills for messages separately from our subscription, at rates it sets and revises. Those charges go to your own account and we pass them through at cost. Customer-initiated conversations cost less than business-initiated ones.

Can I message any list I have?

No, and this matters. Business-initiated messages must use templates Meta approved in advance, and can only go to people who agreed to hear from you. Sending to a bought or scraped list gets the number blocked, usually permanently.

Will I get the green tick?

Meta decides that on its own criteria and nobody can promise it. We complete your business verification properly, which is what the decision rests on.

How long until we are live?

Usually a day or two once your business documents are in order. Business verification is the step that varies.

Want to see it on your own catalogue?

Leave your number and we will call you back the same working day, walk through the inbox on a screen share, and tell you honestly whether your use case is a fit.

In a hurry? Message us on or call +919861670786.